Our Commitment to Privacy

Your privacy is important to Advise Rehab. To better protect your privacy Advise Rehab  provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, Advise Rehab  have made it available on our homepage.

Personal information collection

This notice applies to all information collected or submitted on the Advise Rehab website. The types of personal information collected on our pages are:

  • information about your use of this website (including access based on your provided email);
  • information you provide for the purpose of registering with the website: your Name;  Email address; Profession / Occupation
  • information you provide for the patient / client for the purposes of the website services: Type of injury; Date of injury; Date stopped work; Date of Birth; Details of the injury; key changes during rehabilitation
  • any other information that you or the clinician / subscriber enters into to the website

Using personal information

Advise Rehab may use your personal information to:

  • administer this website for the user and their clients / patients;
  • personalize the website for you;
  • enable your access to and use of the website services;
  • supply to you services that you purchase;
  • send you statements and invoices;
  • collect payments from you; and
  • send you communications.

In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Advise Rehab may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

The Way Advise Rehab Uses Information:

Advise Rehab uses the information you provide about yourself or your patients when completing the prediction and measurement questionnaires. Advise Rehab do not share this information with outside parties and only exported charts held or exported by you are moved from the site.

Advise Rehab use the information you provide about the patient or client who completes the questionnaires to confirm against our existing ‘clinical pathway’ to compare and see if the rate of recovery is consistent and to predict a recovery date. Advise Rehab do not share this information with outside parties. Advise Rehab will de-identify all data then pool received responses and status levels for different injury groups and regions to compare the average rate of change to that of our existing calculations in order to improve and refine or prediction dates fro the original prediction questionnaire score.

Advise Rehab use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive a free 30 day trial of our software system and updates. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Advise Rehab use non-identifying and aggregate information to better design our website. Advise Rehab so not have advertisements on our web site. Advise Rehab do not disclose anything that could be used to identify any individual.

Finally, Advise Rehab never use or share the personally identifiable information provided to us online in any way.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Advise Rehab have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information Advise Rehab collect online.
Advise Rehab will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

Advise Rehab will store all the personal information you provide on its secure servers.

Information relating to electronic transactions entered into this website is protected by encryption technology.

Cross-border data transfers

Information that Advise Rehab collects may be stored and processed in and transferred between any of the countries in which Advise Rehab operates via the internet to enable the use of the information in accordance with this privacy policy.

You agree to such cross-border transfers of personal information.

Updating this statement

Advise Rehab may update this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

Other websites

This website contains links to other websites.

Advise Rehab is not responsible for the privacy policies or practices of any third party.

Our Commitment To Children’s Privacy:

Protecting the privacy of the very young is especially important. For that reason, Advise Rehab only collect and maintain information on our website from those who are under 13 if that information pertains to them as an injured individual who has been supervised by the clinician or parent to enter the information.  No part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that Advise Rehab collect online and maintain by contacting Advise Rehab Pty Ltd through contact us page or via the clinician or organization or registered user through whom you provided this information.  If there is ever a point of conflict or concern then Advise Rehab are able, with your permission as the bona fide individual, to contact the registered user and notify them of your concern and act as a liaison to modify or permanently delete this information.

Advise Rehab use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, Advise Rehab will also take reasonable steps to verify your identity before granting access or making corrections. This includes but is not limited to a proof of identity using the accepted Australian 100 point identity criteria or a copy of your international identification such as a certified copy of a passport or passport equivalent identification.

In exceptional circumstances where there is conflict between the individual whose information has been retained and the subscriber through whom the information was provided Advise Rehab are able to permanently delete your file from our electronic system and data file without access or knowledge of its content.  A proof of conflict through a statutory declaration, witnessed by a Justice of the Peace (in Australia, or similar community accepted individual in other regions) would be required.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 61 7 5446 1022 or send us an email at or postal via PO Box 760 Coolum Beach Qld 4573 Australia.

This privacy statement

This privacy statement is based on a precedent created by and and published by

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